REO Services

We are a Residential Real Estate Team of professionals who provides REO Services, REO management and disposition firm. We offer customized property management and sales services for institutional and private owners of Real Estate Owned Assets.

The Mina Chae Team has an experienced team managing eviction services, redemption management, initial property services, property management, asset valuation and market analysis, sales and marketing services, closing services, title services, and property expense management.

The Mina Chae Team members has access to tenured asset managers, redemption management experts, eviction management experts, property operations specialists, advances receivable specialists and support staff. The two principals of The Mina Chae Team have a combination of 20 years of exclusive REO experience, participate directly in every aspect of the REO management and disposition process, and are constantly monitoring asset performance and service levels with our clients.

The Mina Chae Team focuses on most quick and efficient services, implementing proven processes, and using the most empowering technology systems to meet our clients' needs.

The Mina Chae Team has documented processes for each of its core competencies. These processes are compiled in the Mina Chae Team guideline of work ethic manual, which are supplied to each client for initial review before the Mina Chae Team begins managing the client's process. After client review, The Mina Chae Team customizes and documents the process to meet specific client needs, and creates a seamless extension to the client's marketing and disposition efforts. These processes are designed to accomplish the following goals:

  • Maximize value through property preservation, property maintenance, and property improvements
  • Maximize value through aggressive timeline management
  • Document and memorialize the property management process to insure the asset has been serviced and maintained for best marketing results
  • Document and memorialize the marketing process to insure the most effective and appropriate sales techniques are being utilized on a property by property basis
  • Hold internal personnel handling the asset management and sales process accountable to specific metrics to maximize asset performance
  • Maintain relationships with a nationwide database of highly qualified real estate brokers, attorneys, closing and title companies, and national field services vendors

Our Services
The Mina Chae Team provides the following services:

Eviction, Redemption and Legal Management

  • Cash for Deeds
  • Relocation Assistance - Cash for Keys
  • Eviction Coordination
  • Lock-Out Coordination
  • Personal Property Management
  • Property/Occupancy Inspections


  • Initial Broker Assignment
  • Occupancy Checks
  • Securing and Re-Keying Services
  • Initial Services
  • Property Preservation Services
  • Property Condition Reports

Asset Valuation and Marketing Analysis

  • Broker Price Opinion (BPO) and Appraisal Coordination
  • Marketing Strategies
  • Value Added Repair Analysis


  • Marketing Strategy Reports
  • Implementation of the Marketing Strategy
  • Monthly Marketing Reports
  • Mortgage Insurance and Special Handling Management

Offer Management

  • Offer Presentation and Offer Approval
  • Contract Generation and Review

Clsoing and Title Services

  • Title Procurement
  • Title Resolution
  • Escrow/Closing Coordination
  • HUD-1 Review and Approval


  • Daily, Weekly, and Monthly Management Reports
  • Timeline and Performance Reporting
  • Customized Reporting


  • Review, Process, and Reimburse Real Estate Agents, Vendors, and Contractors
  • Expense Advances and Authorizations
  • Tracking and Documentation of Expense Reimbursements
  • Expense Management
  • Quality Control
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Realty One Group, 4010 Barranca Parkway, #120, Irvine, CA 92604